Delivery & Shipping Info

Thank you for choosing to bring one of my artworks into your home! I take great care to package each piece thoroughly so it travels safely, whether it’s an original painting, a limited-edition print, or a custom-made design.

• Shipping Costs
  Free shipping within the UK.
  International orders include an additional shipping cost, calculated at checkout.

• Dispatch Timing
  I aim to send out orders within the timeframe stated on each listing or invoice. As each piece may be unique or custom-printed, dispatch times can vary — but I’ll always do my best to get your order to you as soon as possible.

• Packaging & Handling
  Every artwork is carefully wrapped and protected to survive transit intact. Larger pieces may be shipped in reinforced tubes or rigid boards — depending on size and media.

• Shipping & Tracking
  Once your piece is on its way, I’ll provide any relevant tracking information (if available). Delivery time will depend on your location and the postal or courier service.

• Damaged on Arrival?
  If your artwork arrives damaged, please email me within 48 hours with photos of both the package and its contents. I’ll guide you through the next steps — often this involves helping you file a claim with the carrier to resolve the issue.

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Returns, Refunds & Order Changes

Because each piece is unique all sales are considered final. Here’s how that works:

• All Sales Are Final
  Once you’ve placed your order, there are no refunds, returns, exchanges, or cancellations. This includes original artworks, custom prints, and personalised commissions.

• Before You Buy — Please Double-Check
  Please make sure you’ve entered your address correctly, selected the right size, chosen the correct colours or customisation options, etc., before you confirm your purchase. If in doubt — just ask! I’m always happy to help clarify any details.

• Lost or Stolen Packages
  After I’ve shipped your artwork, responsibility passes to the courier. I’m unable to offer replacements or refunds for parcels marked as delivered — lost or delayed — by the carrier. However, I’ll always help you if you need to file a claim or track down a missing package.

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Any Questions?

If you’re unsure about anything — whether it’s about sizing, custom commissions, shipping, or just which piece might suit your space — don’t hesitate to get in touch. I welcome your questions, and I’m happy to help before you hit “Buy”.